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<center>Business, Management & HRD Seminars
LIST OF BUSINESS, MANAGEMENT & HRD SEMINARS

TIME MANAGEMENT


Manage your time better!

This program is beneficial to any manager who wants to learn how to eliminate unproductive demands on his or her time through effective, efficient and effortless time management. From eliminating things that need not be done at all to reducing the numbers of meetings, this program enables you to identify and prune the time wasters.

This program will help you:
  • Identify the value and importance of time
  • Define and assess your time challenges
  • Attain work life balance and handle pressure and stress more effectivelyManage multiple demands, tasks, and projects with a proactive approachIdentify goals and objectives, and prioritize your activitiesUse tools and techniques to optimize your workMaximize your time and productivity working with other peopleMeet more deadlines by systematizing individual tasks and projectsHandle unexpected demands with competence and confidence
  • Understand and manage your communication options effectively
  • Leverage time by using technology
  • Develop a personal action plan.
Embellished with rich interactivity, content and stimulating self-assessment exercises, this CD will help YOU control the time at your disposal, and not the other way round!
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BUSINESS CORRESPONDENCE

Write better!

Business Correspondence will equip you with the skills for clear and effective written communication. In this program, we will examine how to write letters, faxes, and emails.

We will learn crucial prewriting tasks such as:
  • Considering the audience for the letter;
  • Determining the objective of the letter; and
  • Organizing and planning the communication with the help of a letter plan.
Next, we will write three types of letters:
  • Action letters;
  • Letters of inquiry; and
  • Promotional letters
Then we will focus on faxes and e-mails.
Finally, we will put finishing touches to our letters, giving attention to spelling, grammar, word choice, and punctuation.

Embellished with rich interactivity , content, and interesting self-assessment activities, this CD will help transform the user into a skilled written communicator.
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INTERVIEWING SKILLS

Interview effectively!

Interviewing for a job vacancy is a critical activity in all businesses. The various elements and skills needed for effective interviewing form the contents of this program.

You will be introduced to the initial steps of preparing for an interview, including:
  • A job description;
  • An ideal candidate profile; and
  • An advertisement to call for the right candidate.
Then you will go through the various elements of planning the interview, including:
  • Reviewing the purpose;
  • Preparing a strategy for interviewing;
  • Preparing questions for the interview;
  • Assessing and selecting resumes for the interview;
  • Preparing a checklist of information items needed both from the candidate and the interviewer;
  • Preparing the venue; and
  • Planning the seating.
Next, we will discuss the various aspects of conducting an interview, including:
  • Introductions to make the candidate feel comfortable;
  • Conducting the interview so that you obtain all the information you need from the candidate;
  • Concluding the interview on a positive note;
  • Completing all the documentation necessary for a successful selection;
  • Selecting the right candidate; and
  • If necessary, scheduling and conducting a follow-up interview.
The final module will provide the various skills an interviewer needs to be successful, including:
  • Projecting a pleasant personality;
  • Note-taking; and
  • Listening
Embellished with rich interactivity , content and stimulating self-assessment exercises, this CD will transform you into an astute and effective interviewer.
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CUSTOMER SERVICE

While customer service and satisfaction theories abound, and thousands of pages are churned out everyday on this subject.

The aim of this program
Is to provide simple practical training on how best to handle customers.
You will learn:
  • why the customer is king
  • how to identify a customer
  • what his or her needs are
  • what customer relations is
  • how to serve customers and keep them satisfied.
Embellished with rich interactivity , content, and interesting self-assessment activities, this CD will help you serve your customers better !
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BUSINESS REPORTS

Write a high impact report !!

Writing is a crucial form of communication in business. Accurate, concise, relevant, and complete written communication preserves knowledge and enables us to communicate at a great distance. A business report is an important form of written communication and is often prepared in support of an oral communication of some kind. Good report writing can result in proposals that win contracts, advertisements that sell products, and instruction manuals that technicians can follow. On completion of this program, you will be equipped to write a high impact report by yourself.

In the Foundation module, you will learn about:
  • The need for business reports
  • Types of business reports
  • Qualities of a good business report.
In the module on Planning, you will learn how to:
  • Determine the scope of the topic by analyzing the objective and the target audience
  • Collect and document research data
  • Explore the need for filtering data
  • Create conceptual signposts by developing an outline
  • Plan the amount of time, money and personnel required to produce the report.
In the Writing module, you will:
  • Discover the do's and dont's of the use of language
  • Organize and write the report, including the introduction, core content, illustrations, conclusions, and recommendations
  • Identify the factors affecting report design.
In the module on Fine Tuning, you will:
  • Discover techniques to fine-tune the report
  • Review the document from a macro perspective
  • Make the final changes to the report.
Embellished with rich interactivity, content and stimulating self-assessment activities, this CD will equip with the essential skills required to write a winning business report.
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CREATIVE THINKING

Creativity is not exclusive to a particular group of people!!

YOU too can employ Creative Thinking in your organization to enhance your productivity. Here's how!

This program will help you understand:
  • Creative thinking
  • The need for creative thinking
  • How to encourage creative thinking
  • The process of creative thinking
  • Tools to develop creative thinking
Embellished with rich interactivity, content and stimulating self-assessment exercises, this CD will help you creatively expand your thinking process.
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CHANGE MANAGEMENT

Change for the better !

Change is an inevitable part of life. Managing change is an exciting activity that allows the use of innovative ideas and modern management techniques.

In this programme, you will learn:
  • Why Change, the triggers of Change
  • Categories of Change
  • Designing Change
  • Communicating Change
  • Managing Change
Embellished with rich interactivity, content, and interesting self-assessment activities, this CD will help you prepare for change and manage it effectively
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MANAGING EXECUTIVE STRESS

Stress can never be totally absent, as the absence of stress literally means the absence of life!

The issue is how one manages stress. Make stress an ally and not an enemy. For a healthy, wholesome and productive life, stress management is a must.

And YOU can do it!

This stress management program will help you combat and manage Stress by identifying :
  • What is stress
  • Causes of stress
  • Symptoms of stress
  • Assess your own stress levels
  • Stress Management techniques
  • Simple relaxation exercises
Embellished with rich interactivity, content and stimulating self-assessment exercises, this program will show you how to stay in control !
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